Chris Betcher

So many times in schools I've heard people defend their choice of software for students by trotting out the old "industry standard" argument. They reason that schools should have their students using certain pieces of software because "it's what the industry uses". Aside from the fact that most of the people making these claims are often career teachers who have never worked in an industry outside of education, they often also neglect to condider that not all industries are the same. There is often a bizarre kind of expectation that all students will end up working in the finance/legal world of a bank or a lawyer's office, or in a narrowly defined "creative industry", both places where, yes it's true, you will sometimes find an incumbent piece of software that has been in use there since God was a boy. If I may tell a couple of stories to make a point… Story 1 When I was still teaching (computing subjects) one of the tasks I would get my ...

I was cleaning up my home office recently and I found a couple of installation disks for Apple's OS X Tiger operating system, 10.4.7. They must have come with the Macbook Pro I bought back in early 2006, and since that time I've upgraded  several times, to 10.5 (Leopard), 10.6 (Snow Leopard), 10.7 (Lion), and in the not too distant future I'm sure I'll make the move to 10.8 (Mountain Lion). Because I have absolutely no need to keep the OSX Tiger disks, I figured I'd sell them on eBay. After all, they might be of some use to someone with an older Mac who wants to stay on that older version of the OS, or who possibly has lost or damaged their original disks. I listed them online for $1, eBay's minimum bid, and hoped that they  might be of some benefit to someone, somewhere. Less than 24 hours after listing them, I get an email from eBay telling me they had to pull the ad after getting a takedown notice from the Business Software Alliance . "Your item was remo...

Many people I know struggle with technology. They bumble by, more-or-less managing to make their computer do what they want it to do, but often without that real sense of confidence that comes from feeling fluent with the software they are interacting with. And let's face it, when we talk about "technology", we mostly mean "software". Sure, there are some hard-to-use hardware devices but by and large when I watch someone struggling to feel comfortable using "technology", it's usually because they are out of their depth with the software they are trying to use, not the hardware. It might not seem like it when you're so frustrated you just want to throw your laptop out the nearest window, but companies who build software try really hard to make their tools easy to use. Of course, not all software is actually easy to use, but I do believe that all software designers really do try to make their software as easy to use as possible. It's not eas...